My paper “User Design: Constructions of the ‘user’ in the history of design research” will be included in the Design Research Society 2016 conference in Brighton, UK. The conference marks the 50th anniversary of the DRS — an excellent opportunity for both historical reflection and prospective thinking.
Abstract: Over the past 50 years of design research, the “user” has been consistently invoked as a measure of good design and as driver of design decisions. As scholars have variously recognized, the focus of design has in turn been displaced from physical objects to relationships between things/environments and their future users/occupants. In this paper I identify, compare, and critically analyze different techniques for anticipating or understanding such relationships drawing from original material produced in the context of the design methods movement, the Design Research Society (DRS), and the Environmental Design Research Association (EDRA). I combine this material with histories of ergonomics that preceded these organizations’ founding and a brief commentary on contemporary user-centered design (UCD) methods. This paper contributes a comprehensive comparative review of user-oriented design methods, alongside a critical outlook on continuities and ruptures between quantitative and qualitative figurations of the user in the history of design research.
You can access the full paper here.